For in-stock ebikes, we'll provide tracking number within 2 business days. A shipping confirmation email will be sent to your email once the order has been shipped. Orders from the United States will take 2-7 days to deliver, and orders from Canada will take 3-10 days to deliver.
Any delivery dates provided by Freesky are estimates.

Currently, Klarna is only available in the United States. Meanwhile. Klarna offers two interest-free payment plans: 1. Pay in 4: Pay 25% Now, and Pay Later Every 2 Weeks. 2. Plan pay in 30 days: Shop now and pay in 30 days.

We accept debit or credit cards (Visa, MasterCard, AMEX, and UnionPay), Klarna,  PayPal. and of course, Freesky ebikes gift cards.

Click HERE to learn more about payment methods.

1. Shipping Areas:

• 49 main states in the United States (Hawaii, Alaska and Puerto Rico excluded). And we DO NOT ship to PO BOXES or APO.
• 10 provinces in the Canada (Northewest Territories, Nunavut and Yukon excluded). 

2. Still cannot check out when your address is included in the shipping areas: please check if there is accessory out of stock in your cart. If there is, kindly remove the accessory and then check out.

The bike is basically in a pre-assembled state, and customers only need to follow 2-3 steps to complete the full assembly, which is very simple. More instructions of assembly, please check the video instructions.

All FREESKY e-bike speeds are limited to 32km/h ( 20 MPH) which is the legal speed limit of power-assist bike (e-bikes). You will need a license and a plate for your e-bike plus insurance if you would like to go faster. For further information, please contact your local Ministry of Transportation.