Unauthorized Seller Alert

With increasing sales volume of Freesky products in the United States, the brand Freesky become more and more popular. However, some unauthorized sellers try to sell our products but just take the money away and have nothing to deliver.

We have several customers who only received one letter two weeks later after they placed the order from unauthorized stores, and it shows as below. Another 4 weekes later, they got nothing.

The most common tricks the unauthorized sellers use are lower price to attract potential customers. Below is some screenshots from Amazon.

If you find an unauthorized seller who sells our product in lower price, please report the website/store! Especially when you make order from Amazon stores, please use deligence to check whether the seller are authorized stores or fake sellers.

Please note that purchases made from unauthorized sellers are not covered by Freesky warranty policy.

Below list are authorized sellers:

Website:

  • www.freeskycycle.com

Amazon Stores:
  • FreeskyE-BIKE

  • FREESKYStore

More Posts

10 Essential Spring Camping Tips for Beginners

Mar 06, 2025

Spring is the perfect season for camping: crisp air, blooming landscapes, and fewer crowds. But if you’re new to camping—and especially if you plan to bring an e-bike—there are a few things to know to ensure your adventure is smooth, safe, and unforgettable. Here are 10 tips to help beginners embrace the great outdoors this spring, with a special focus on how an e-bike can elevate your experience. 1. Choose the Right Campsite Research campsites that are e-bike-friendly. Many parks and campgrounds now cater to cyclists, offering charging stations or proximity to scenic trails. Look for sites with flat terrain for easy tent setup and accessible water sources. Pro tip: Use your e-bike to scout nearby spots quickly before committing to a location! 2. Pack Light (But Smart) E-bikes make hauling gear easier, but avoid overpacking. Prioritize lightweight essentials: a compact tent, sleeping bag, portable stove, and weather-appropriate clothing. Use panniers or a cargo trailer designed for e-bikes to distribute weight evenly. Don’t forget your e-bike charger and a solar-powered battery pack for off-grid trips! 3. Dress in Layers Spring weather is unpredictable. Wear moisture-wicking base layers, insulating mid-layers, and a waterproof outer shell. For e-bike rides, opt for breathable, wind-resistant clothing to stay comfortable during uphill climbs or breezy descents. 4. Master Your E-Bike’s Range Know your e-bike’s battery range (typically 20–60 miles per charge) and plan routes accordingly. Use pedal-assist modes wisely—lower settings conserve battery on flat trails, while higher modes help conquer hills. Apps like Komoot or Trailforks can help map e-bike-friendly paths with charging stops. 5. Practice Leave No Trace Respect nature by packing out all trash, staying on marked trails, and avoiding sensitive ecosystems. E-bikes are eco-friendly, but stick to designated paths to prevent soil erosion. Bonus: Use your e-bike to carry reusable utensils and a collapsible trash bin! 6. Prep for Cold Nights Spring nights can still be chilly. Bring a four-season sleeping pad and a sleeping bag rated for temperatures lower than forecasted. If you’re camping with your e-bike, store its battery inside your tent overnight—cold temperatures can drain its charge. 7. Stay Charged and Connected Bring a portable power bank for your phone and GPS devices. Solar chargers are great for multi-day trips. For e-bike riders, consider a spare battery if your route lacks charging points. Always check campground policies about charging stations in advance. 8. Safety First Carry a basic first-aid kit, headlamp, and whistle. E-bike riders should wear a helmet, use front/rear lights, and carry a tire repair kit. Familiarize yourself with local wildlife safety tips—spring is active season for bears and other animals! 9. Test Gear Before You Go Avoid surprises by setting up your tent at home and testing your e-bike’s load capacity on a short ride. Check tire pressure, brakes, and battery health. Practice attaching gear securely to avoid shifting during rides. 10. Embrace Flexibility Spring weather can shift rapidly—rain, wind, or even surprise snowfall. Have a backup plan, like a nearby cabin or car camping option. With an e-bike, you can quickly relocate if needed or shorten your route without exhausting yourself. Why an E-Bike is a Game-Changer for Spring Camping E-bikes let you cover more ground with less effort, turning long hikes into breezy rides. They’re ideal for accessing remote campsites, hauling gear, and exploring winding trails without breaking a sweat. Plus, they’re a sustainable way to enjoy nature—no gas, no emissions, just pure outdoor joy. Final ThoughtsSpring camping with an e-bike combines adventure with accessibility, making it perfect for beginners. By planning ahead, packing smart, and respecting the environment, you’ll create memories that last long after the campfire dies out. So charge up, gear up, and let your e-bike lead the way to your first spring camping triumph! Happy trails and happy camping! 🌿⚡

Read More

How to Maintain an Ebike: A Comprehensive Guide to Keep Your Ride Smooth

Feb 26, 2025

Electric bikes (ebikes) have become a popular mode of transportation and recreation, offering a convenient and eco-friendly way to get around. With their growing popularity, knowing how to maintain an ebike properly has become essential to ensure it lasts long and runs efficiently. Whether you're a seasoned ebike rider or a newbie, taking good care of your bike will not only extend its life but also improve your riding experience. In this blog post, we’ll go over some simple yet essential steps on how to maintain an ebike, covering everything from battery care to drivetrain maintenance. 1. Battery Care: The Heart of Your Ebike Your ebike’s battery is the heart of the system, providing the power that drives the motor. Keeping it in good condition is crucial to ensure you get maximum range and long-term performance. Tips for Battery Maintenance: Charge Regularly: Avoid letting your battery completely drain to 0%. Ideally, recharge it when it’s between 20-30% and unplug once it hits 100%. Overcharging or letting it sit in a discharged state for too long can shorten the battery's lifespan. Store Properly: If you're not planning on using your ebike for an extended period (over a few weeks), store the battery in a cool, dry place and keep it around 50-60% charge. Avoid Extreme Temperatures: Heat and cold can damage your battery. Try to avoid leaving your bike in direct sunlight for long periods or storing it in freezing conditions. 2. Motor Care: Keeping It Running Smoothly The motor is what makes your ebike so fun to ride, but like any machine, it requires proper maintenance to avoid wear and tear. Tips for Motor Maintenance: Keep it Clean: Dust and dirt can affect motor performance. Regularly clean the motor casing with a soft cloth, and avoid using high-pressure water or harsh cleaning chemicals. Check for Noise or Resistance: If you start hearing strange noises or feel resistance while pedaling, it could be a sign that something’s wrong with the motor or the components connected to it. It's best to have it checked by a professional if you notice anything unusual. 3. Tire Care: A Smooth Ride Starts Here Your ebike’s tires play an important role in comfort, safety, and efficiency. Ensuring they are well-maintained helps you ride with less effort and less risk. Tips for Tire Maintenance: Check Tire Pressure Regularly: Proper tire pressure ensures that your bike performs at its best. Low pressure causes drag, making the motor work harder and reducing battery efficiency. Check your tire pressure every couple of weeks, especially before long rides. Inspect for Damage: Regularly inspect your tires for cuts, punctures, or signs of wear. Small punctures can be patched, but if you notice significant damage, replacing the tire is essential. Tire Rotation: If you ride your ebike frequently, it’s good practice to rotate the tires periodically, especially if one tire is more worn than the other. 4. Brakes: Safety First Brakes are one of the most important safety features on any bike, and they need to be in top condition for safe riding. Tips for Brake Maintenance: Inspect Brake Pads: Check your brake pads regularly for wear and tear. If they’re worn down, replace them to maintain stopping power. Check Brake Cables and Levers: If you notice the brakes feel unresponsive, it could be a sign that the cables are loose or the brake fluid needs topping up (for hydraulic brakes). Test Brake Function: Regularly test the brakes while riding to ensure they are working correctly and provide a smooth and reliable stop. 5. Drivetrain: Smooth Shifting for Better Efficiency The drivetrain (chain, cassette, derailleurs) is responsible for transferring power from your legs (or motor) to the wheels. Proper maintenance here will ensure that your bike shifts smoothly and efficiently. Tips for Drivetrain Maintenance: Clean the Chain: Regularly clean your ebike's chain to remove dirt, grease, and debris that can cause friction and wear. You can use a degreaser and a chain cleaning tool for thorough cleaning. Lubricate the Chain: After cleaning the chain, apply a high-quality bike lubricant. This reduces friction, improves efficiency, and prevents rust. Adjust Derailleurs: If your bike is experiencing issues with shifting gears, it may be time to adjust the derailleurs. Ensure the cables are taut, and check the alignment of the derailleur. 6. Frame and Suspension: Ride Comfort and Control The frame of your ebike holds everything together, and if the suspension is too soft or too stiff, your ride can become uncomfortable, especially on rough terrain. Tips for Frame and Suspension Maintenance: Inspect the Frame: Regularly check your frame for any cracks or signs of damage. Even minor issues can compromise the structural integrity of the bike. Check Suspension Settings: If your ebike is equipped with suspension (front or rear), check its settings for the ideal balance between comfort and control. Over time, suspension may need adjustment or servicing. Lubricate the Moving Parts: Apply grease to pivot points on your suspension and other moving parts, such as the handlebars, stem, and seat post, to keep them moving smoothly. 7. General Tips and Best Practices Regularly Inspect Your Ebike: It’s a good idea to do a quick inspection before every ride. Check brakes, tires, the motor, and battery to make sure everything is in good working condition. Follow Manufacturer’s Maintenance Schedule: Each ebike may have specific maintenance requirements depending on its model. Follow the manufacturer’s instructions for recommended service intervals. Professional Checkups: Even with regular at-home maintenance, it’s good to have your ebike professionally serviced every 6 months or so, especially if you ride frequently or do long trips. Conclusion: Keep Your Ebike in Top Shape! Proper maintenance will not only prolong the life of your ebike but also ensure that it operates efficiently and safely. Whether you’re using it for commuting, exercising, or just enjoying the ride, regular upkeep of your ebike will ensure that every ride is smooth and enjoyable. By taking care of the battery, motor, tires, brakes, drivetrain, and frame, you'll keep your ebike running in top condition for years to come. So, get into the habit of doing these simple maintenance tasks, and your ebike will reward you with a great riding experience every time! Happy riding!

Read More

Step-Through or Step-Over? Discover the Best Bike Frame for Your Needs

Feb 11, 2025

When it comes to choosing an electric bike, one of the most important decisions you'll face is selecting the right frame style. The two main types are the step-through and step-over frames, each offering its own set of benefits. Understanding the differences can help you make an informed choice based on your personal preferences, comfort, and riding style. Let’s break down the key features of each to help you determine which one is the best fit for your needs! What is a Step-Through Frame? A step-through frame, sometimes called a “low-step” frame, features a lower top tube that allows the rider to easily step through the frame instead of having to swing their leg over the top. This type of frame offers a more open and accessible design, making it easier to mount and dismount, especially for people with limited flexibility or those who prefer a more relaxed, casual riding experience. Pros of a Step-Through Frame: Easy Mounting and Dismounting: The low top tube design makes getting on and off the bike hassle-free, which is ideal for commuters, seniors, or anyone with limited mobility. Comfortable Riding: With a more upright riding position, step-through bikes are great for leisurely rides and city commuting. Stylish and Elegant: Many step-through bikes have a sleek, retro appearance that adds a touch of elegance, often favored by urban cyclists and fashion-conscious riders. Lower Center of Gravity: This frame style tends to have a more stable feel, which can be helpful for balance and control. Best For: People looking for easy access and comfort. Those who frequently ride short distances or in urban environments. Riders seeking a bike that blends functionality with style. What is a Step-Over Frame? The step-over frame, also known as a “traditional” frame, features a top tube that runs parallel to the ground and requires the rider to swing their leg over to mount the bike. This style has been the standard for most bicycles for many years and is still popular due to its durability and versatility. Pros of a Step-Over Frame: Better Performance: The higher top tube can provide more efficient power transfer and a slightly more aggressive riding posture, making it ideal for performance-based riding. Sturdy and Robust: Step-over frames are often more rigid, providing better handling and stability at higher speeds or when riding on rougher terrains. Great for Sporty Riders: This frame style is often found on road bikes, mountain bikes, and sportier e-bikes, making it the go-to for cyclists who prefer a more dynamic riding experience. Wide Range of Options: Step-over bikes come in many variations, from performance-focused bikes to hybrid and mountain bikes, offering more choices for different types of riders. Best For: Sporty riders looking for enhanced performance. Those who prefer a more traditional bike frame for outdoor cycling or long-distance rides. Riders interested in tackling varied terrain or doing more off-road cycling. Step-Through vs. Step-Over: Which One Should You Choose? Consider Your Riding Style: Casual Riders & City Commuters: If your primary purpose is commuting, running errands, or taking leisurely rides, the step-through frame is often the more comfortable and convenient option. Its low top tube makes it easier to get on and off, and the upright riding position is more relaxed. Sporty Riders & Adventurers: For those who enjoy outdoor adventures, like mountain biking or long-distance riding, the step-over frame is the ideal choice. It offers more control and performance benefits, especially on rougher or uneven terrains. Consider Your Comfort and Mobility: Easier Accessibility: If you have limited flexibility or need a bike that’s simple to mount and dismount, a step-through frame is the better option. It provides a more relaxed ride and won’t require you to lift your leg as high. More Secure Fit: On the other hand, if you're comfortable with a more athletic position and prefer a bike that feels more “tightly connected” to you while riding, the step-over frame might be a better choice. Style Preferences: The step-through frame is often favored for its vintage, stylish look, perfect for fashion-forward riders who want something that stands out in the city. Step-over frames, on the other hand, have a more traditional and sporty aesthetic that suits active riders looking for a more robust design. Conclusion Both step-through and step-over frames have their own distinct advantages. The best frame for you depends on your riding needs, lifestyle, and comfort preferences. If you prioritize ease of use and comfort, a step-through frame could be the way to go. However, if you're looking for a more performance-oriented bike and enjoy outdoor activities, a step-over frame might be your perfect match. At the end of the day, the right bike frame is one that makes you feel comfortable, confident, and ready to ride. Take the time to test both types and see which one fits your body, style, and needs the best. Happy riding!

Read More