Please feel free to contact us if you have any questions. Your comments and suggestions are welcome! 

To help you solve the problem as quickly as possible, please provide the following information to us.

1. Order ID

2. Bike Serial number

3. Describe the problem in detail (with photos or videos)

For official website orders:

email us at service@freeskycycle.com or call us at (+1) 909-892-8680

For Amazon orders:

email us at support@freeskycycle.com or call us at (+1) 323-772-7006, (+1) 425-657-8830